Refund Policy

Due to the nature of digital distribution of active license codes, DigitalGoods.lk can not offer refunds or exchanges for products once delivered and activation/license key has been viewed. All licensing sales are final.

Please make sure the software works on your system before retrieving the activation/license key.

Refund requests may be granted if:

✓ You HAVE NOT received the activation/license key from the My Account Area, or by email, or by postal mail, or by telephone, or by web chat, or by other means.

Refund requests will not be granted if:

✗ You HAVE received the activation/license key from the My Account Area, or by email, or by postal mail, or by telephone, or by web chat, or by other means.

Please note that you will have the warranty of the purchased product as it is offered in the manufacturer’s website as long as your license is valid.

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